Frequently Asked Questions

What does Backbone look like under my clothes?


Can I adjust how my Backbone fits?
Yes. Backbone is designed to fit exactly how you want it to. The straps can be adjusted quickly and easily, giving you full control over the level of support and comfort you get.


Can I wear Backbone under my clothes?
Backbone is slim and lightweight, so you can wear it under your clothes or over them.


Is Backbone machine washable?
Yes! Just make sure to remove the sensor module from the pocket of your Backbone first. Machine wash cold, gentle cycle and hang to dry. Do not: leave the sensor module in your Backbone, wring, bleach, use fabric softener, iron, or dry clean.


Is my Backbone waterproof?
Backbone is water-resistant and will function just fine with sweat or rain, but it’s not designed to be fully submerged in water. Remember to take the sensor module out of the pocket of your Backbone before placing it in the washing machine.


What is Backbone made out of? Will it irritate my skin?
Backbone is crafted from a blend of polyester and nylon. For the adjustable straps, we use a type of velcro designed for a wide range of medical applications in order to emphasize comfort and security. We created Backbone to be comfortable, breathable, and moisture-resistant.


How long does the battery last? How do I charge my Backbone?
When not in constant use, Backbone can last over a month without charging. When used regularly for 8 hours per day, Backbone lasts anywhere from 7 to 14+ days. Backbone knows when it’s not in use and will optimize its tasks to save battery life. Your Backbone comes with a micro USB cable that is used to charge your sensor module battery.


Can I adjust the sensitivity of my Backbone?
Of course! You can adjust how sensitive your Backbone is to changes in your posture, as well as the vibration strength when Backbone notifies you that you’re slouching. You have the option to customize how you interact with your Backbone, so you can get the most out of it.


Do I need a smartphone when I’m using Backbone?
In order to start a posture session, you will need to pair your Backbone to your smartphone and use the Backbone mobile application. Once you start the session, your Backbone will run on its own, so you won’t need to keep your smartphone nearby!


What's the right size Backbone for me?
Backbone is unisex and fits similarly to a t-shirt. When selecting your Backbone size, you can choose the same size as your t-shirt or refer to our sizing chart below for measurements.

Your T-Shirt Size
 Backbone Size 
 Chest Circumference 
X-Small
X-Small
30-34"/76-86cm
Small
Small
34-38"/86-96cm 
Medium
Medium
38-42"/96-107cm
Large
Large
42-46"/107-117cm
X-Large
X-Large
46-50"/117-127cm

Have concerns, questions, or feedback? We'd love to hear your thoughts! Send us a message.